FAQ

1.1 Will the curl cream work on my curls?

- Yes! It's made for waves, curls and coils, 2A through 4C. Loose waves, tight ringlets, fine curls that usually get weighed down — the amount you use changes, the result doesn't.

1.2 What if I want to return my curl cream?

- If you've bought a single tub and haven't opened it, you can send it back within 30 days of delivery for a full refund. If you're on a subscription, our 60-Day Curl Confidence Promise covers you from your second tub onwards — use it properly, and if it's not right for your curls, send us the empty tub and we'll refund you. We pay the return postage either way.

1.3 What is the delivery time?

- We now offer free shipping on all orders. No fees or hidden costs, just a small favour from us to you!

Due to high demand for the DefineCurls Brush, minor delays may occur.

Order processing takes 1-3 business days before shipment. Once your item/s is dispatched, the estimated delivery time is:

- United Kingdom: 5-8 business days